SHIPPING INFORMATION

Standard Kentholz Shipping Prices

Our standard shipping time is 4 weeks after payment, however this can vary depending on the order type and final shipping destination. For an accurate estimated time of arrival please contact us.

For standard sized tables which means tables that are under 220cm in length and 100cm in width and weigh 40kg or less our prices are as follows. Please contact us for shipping prices over these sizes. Exceptions may apply for variations on leg and table top designs.

  • Berlin (includes installation) 60€

  • Germany Spedition (installation not included) 90€

  • Germany (includes installation) 140€

  • Switzerland (includes installation) 220€

  • Austria (includes installation) 220€

  • Mainland Europe 180€

  • United Kingdom 250€

  • United States 280€

  • Australia 280€

Shipment and Delivery

For all European customers we deliver our products with a personal currier service. This includes installation and montage of everything we offer excluding the string regal system. Shipping is determined at checkout. 

For any custom orders shipping will be determined after the order is processed and a separate shipping invoice will be sent.


Shipping Terms

Unless expressly agreed to by the parties in writing, Kentholz will determine the method of shipment of, and the carrier for, the Products. Kentholz, without liability or penalty, make partial shipments of Goods to you. We currently ship worldwide. Shipping prices may vary depending on specific location and extra charges may apply to cover specific customs brokerage. We offer free shipping on specifically advertised items or other marketplaces may not apply to all destinations.

  1. DHL EXPRESS/ DHL/UPS/TNT/TGFLEX: SMALL ITEMS SUCH AS BENCHES, STOOLS AND SHELVES SHIP WITHIN 1-2 WEEKS. ALL ITEMS ARE MADE TO ORDER. YOU WILL NOT RECEIVE A TRACKING NUMBER UNTIL WE SHIP YOUR ITEM. MOST SMALL ORDERS SHIP VIA DHL ACROSS GERMANY IN 1-4 BUSINESS DAYS.. PLEASE BE AWARE THAT ORDERS ONLY SHIP ON BUSINESS DAYS; WE DO NOT OFFER WEEKEND OR HOLIDAY DELIVERY. LARGER ITEMS SUCH AS TABLES SHIP WITHIN 5-7 DAYS AFTER CONSTRUCTION. YOU WILL ALSO RECEIVE TRACKING FROM KENTHOLZ VIA EMAIL WHEN IT SHIPS AND A NOTIFICATION FROM THE FREIGHT CARRIER 24 HOURS BEFORE TO SCHEDULE DELIVERY.

  2. FREIGHT SHIPMENTS: LARGER ITEMS SUCH AS TABLES AND DESKS OVER 220CM SHIP VIA A FREIGHT CARRIER. LARGER ITEMS SUCH AS TABLES AND DESKS OFTEN SHIP VIA A FREIGHT CARRIER IN 3-5 BUSINESS DAYS. YOU WILL ALSO RECEIVE TRACKING FROM US VIA EMAIL WHEN IT SHIPS AND A NOTIFICATION FROM THE FREIGHT CARRIER 24 HOURS BEFORE TO SCHEDULE DELIVERY.

The freight carrier drops the crate off curbside and requires a signature. They will not bring it up stairs for you or into your apartment or home. If you have an item coming via freight carrier please make sure to find a friend or two to help you carry your furniture up to your apartment or home. You will be responsible for disposing of the wooden crate your furniture arrives in. White glove delivery is available if you must have it for a price increase but you must arrange for this with Kentholz customer service at the time of purchase, or prior to shipment. It is typically a couple hundred euros more than standard freight. Please contact us at info@kentholz.build for more information on the shipment option for your Order.


Inspection

Buyer shall inspect the Goods upon delivery and notify Kentholz within 3 days of receipt ("Inspection Period") if any Goods are damaged or incomplete. Buyer will be deemed to have accepted the Goods unless Buyer notifies Kentholz in writing of any damaged or incomplete Goods during the Inspection Period and furnishes such written evidence or other documentation as required by Kentholz.. If Buyer timely notifies us of any damaged or incomplete Goods, we will work to fix or replace such Goods at no cost to you.